Patient Statements
Overview
Under Billing->Patient Collections...
Patient Collections has three worklists to manage accounts in various states.
- Ready for Collections - these accounts have received the maximum number of statements without being paid. This list should be reviewed for accuracy prior to the next statement run. Accounts left on this list will be sent to collections with the next run.
- Payment Plan - patients on this account are flagged on a payment plan, but have not submitted a payment in 30 days.
- Sent to Collections - these accounts were sent to collections with the last statement run. They should be written off.
Working Accounts for Collections
Running Patient Statements
